Customer Survey

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If you would like to contact us immediately please call our management team at (972) 539-2688.
* Your Name
* Email
Phone
Address
City	State: Zip:
Customer Request Type	Comment Complaint Compliment Other
Employee's Name
Date / Time
Service Purchased	Carwash Detail Lube State Inspection
EXPECTATIONS: (please check appropriate answer)
Employee/Service	Above Meets Below
To include assistance, appearance, hygiene, courtesy, friendliness, fast & accurate checkout.
Facility Appearance	Above Meets Below
Was the store clean and well merchandised to your expectation?
Restrooms	Men's Women's
Were restrooms clean, stocked and in good working order? Above Meets Below
Service Selection	Above Meets Below
Did the services offered meet your needs?
Service Value/Pricing	Above Meets Below
Were the prices reasonable on the services you purchased?
Service Quality	Above Meets Below
Did the services you purchased meet your satisfaction?
Speed of Service	Above Meets Below
Were the services purchased performed in an acceptable amount of time?
Vehicle Delivery	Above Meets Below
Was you vehicle delivered to you in an acceptable manner?
Overall Experience	Above Meets Below
Rate your overall experience at Celebrity Carwash and Maintenance Center?
Is there another carwash/lube center you prefer over Celebrity? Yes No Carwash/Lube Center Name:
Is the carwash/lube center offering better: Service Facility Selection Value
Please write your comments and suggestions below:
If you wish to be contacted concerning your issue, please indicate your preferred method of contact.
By Mail By Phone By Email

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